CONTACT CENTRE SOFTWARE
Adept Technologies helps you set up your in-house contact centre. We will provide you with a call centre solution, train your agents and even manage the Call Centre on your behalf. We are authorised dealers of Hodusoft and 3CX.
HoduCC: “HoduCC” is a comprehensive and consolidated Contact Centre software. It offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished.
HoduPBX: HoduPBX is a virtual PBX software and fulfills all the remote collaboration and telecommunication needs of businesses in an acute way. It offers a highly flexible PBX software product by providing voice, video, and multimedia using a single network.
HoduBS: HoduSoft’s Voice & SMS Broadcasting Software (HoduBS) is an advanced automated software which is sleeved with state-of-the-art features. Whether you are operating a small business or an enterprise, HoduBS is the right choice for you. It is easy to use and integrate with existing business operations.
HoduConf: A cost-effective Business Conferencing product that is feature-rich and ready to use. It is an affordable conference call software that offers conferencing software solutions to suit your business’s audio-conferencing requirements. HoduConf also provides you with the facility to record the conference as and when needed.
Among available hosted phone systems, 3CX is one of the most well-known, offering great functionality and reliability across not only desktop and mobile devices, but also conventional phone handsets and could be just what your business is missing
3CX is a complete IP PBX Unified Communications Solution that goes beyond just phone calls to include features like IP VoIP support, CRM integration, email, calls, messaging, web conferencing, website live chat, iOS and Android apps, and more. With proper integration, all these call features and functions are in one convenient place making your business processes smooth and efficient.
One major advantage of the software is that it can be hosted on a remote server, on-premises (on a local server) or both for increased resilience. Due to its cost efficiency and flexibility, 3CX is in most cases regarded as a great IP PBX for small and growing businesses.
We provide a hosted 3CX service, meaning we install, monitor and manage your 3CX system for you.