Adept Technologies Ltd was founded in 2007. We are a Business Process Outsourcing (BPO) company that deals in both onshore and offshore outsourcing in IT-enabled services (ITES) and are based in Nairobi, Kenya.

Our clients boast of a BPO that supports their business objectives, as well as help them be more agile, flexible, more innovative, and ultimately, more competitive in a digital economy.

We understand the diversity of backgrounds in our locality and play a big part in empowering the youth, women, and the differently abled by reducing income poverty through the provision of dignified work.

Our clients are located in Kenya, Switzerland, the US, UK, and India.

What We do

Adept Technologies Ltd has a track record in providing highly professional and exceptional Customer Support services, Data Management, Transcription and Captioning, Machine Learning and AI services, Digital Work Training, and Cloud Services to businesses of all shapes and sizes.

Our services avail data to businesses in an easily digestible and comprehensive format that speaks to them. With this data, our clients can then cross-reference the data and manipulate it to improve their models while enhancing their efficiency and productivity.

By providing our clients with a dedicated workforce, and quality organisational processes, they can solely focus on their core business functions leading to improved customer satisfaction and increased profits.

Purpose Statement


To use digital solutions to improve the livelihoods of businesses and create employment


To advance the adoption of digital solutions as we provide employment and personal as well as professional skill development opportunities to the youth.

Our Values

Ongoing learning

We strive to improve and expand our skills continuously.


In everything we do, we adapt and enjoy the challenge of doing different things.

We are always seeking new and better ways to offer value.

Our Team

We value our staff and focus on their holistic development and seek to grow them professionally, in digital skills and their natural talents. Our primary focus in employment is young people, women, and the differently abled, and we have offered first job opportunities to most of our staff.

We provide employment opportunities, coaching and training that enable our team to jumpstart their careers, and many become self-sustaining through online jobs. We are proud of our impact on reducing global income poverty.

Adept employees are eager and willing to showcase their talents by supporting your business goals. We facilitate our employees with the resources and support they need to deliver exceptional results and thrive on these three critical success factors:

• Experienced and motivated team.
• Intensive coaching and training for all our employees.
• Reliable and consistent quality